Adding a POP account in gmail

1. Log in to Gmail or create an account if you do not have one.

2. Click on the Gear icon in the top right corner and choose Settings.

The settings gear in Gmail

3. Click on the Accounts and Import tab.

The Accounts and Import tab

4. Click Add a POP3 mail account you own.

The 'Add a POP3 mail account you own' link

POP account settings

5. You will get a pop-up prompting you for your email address. Enter your email address from the Email accounts section of your Control Panel, then click Next.

Pop-up prompting you to enter your email address

6. Enter the details for your account as follows:

  • E-mail Address: your email address (e.g.
  • Username: your full email address (e.g.
  • Password: the password you used when creating the email account in Bigcommerce
  • POP Server: your Bigcommerce mail server, which you can find in the account details section of your email account
  • Port: 995
  • Leave a copy of retrieved message on the server: check this if you want to leave your emails in your POP server after Gmail has copied them
  • Always use a secure connection (SSL) when retrieving mail: Yes, select this option
  • Label incoming messages: this label will appear next to messages in Gmail
  • Archive incoming messages: this will make a backup copy of the emails in Gmail

The pop-up in Gmail with email account settings

7. After entering your details, select Add Account button.

8. Select Yes, I want to be able to send mail as, then click Next Step.

The 'Yes, I want to be able to send email as' button

9. Enter the name that you want the email to be marked as coming from, then click Next Step.

The 'from' name setting

10. Enter the SMTP settings for the account you are adding then click Next Step.


11. Click Send Verification. The verification email may take up to half an hour to arrive in your Gmail account's inbox.

Send Verification screen

13. Open the confirmation email, you can either Click the link in the email to verify or you can Copy the code.

An email containing the verification code

14. If you copied the code from the email, Paste it into the box, and click Verify.

The verification box with a code in it